Glow Set

Ingredients: gloss gel base (cruelty-free, gluten-free, vegan), coconut oil, almond oil, flavouring oils, vitamin e oil, mica or colorant (for tint or shimmer)

Thank you for shopping with LipistryByP. At LipistryByP, your experience is our number one priority. We want you to be completely satisfied with your purchase. If you have any concerns about your order, please review our policies below.

Returns

If you’re not satisfied with your order, we will gladly offer a refund of the products within 30 days of the original purchase date, excluding shipping and handling. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Please include a receipt or proof of purchase with your return.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed and a credit will automatically be applied to your original method of payment within [number of days] days.

At this time, we are unable to offer refunds or exchanges on sale items and sample items.

Exchanges

We only replace items if they are defective or damaged upon receiving. If you need to exchange it for the same item, send us an email at lipistry.by.p@gmail.com and send your item to: [your return address].

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us at lipistry.by.p@gmail.com

Thank you for shopping with LipistryByP! We strive to provide you with the best lip care products and a seamless shopping experience. Please find below our shipping policy details:

1. Processing Time:

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving payment. You will receive a notification once your order has been processed and shipped.

2. Shipping Methods and Times:

We offer several shipping methods depending on your location and preferences. During checkout, you can choose from standard shipping, expedited shipping, or other available options.

Estimated delivery times vary based on the shipping method selected and your location. Typically, domestic orders arrive within 3-7 business days after shipment. International orders may take longer, usually between 7-21 business days.

3. Shipping Costs:

Shipping costs are calculated based on the weight of your order and the shipping method chosen. The exact shipping cost will be displayed during checkout before you submit your order.

4. Order Tracking:

Once your order has shipped, you will receive a shipping confirmation email containing tracking details. You can use this information to track the status of your shipment online.

5. Customs and Import Taxes:

Customers are responsible for any customs and import taxes that may apply to their order. We are not responsible for delays due to customs.

6. Lost or Damaged Packages:

LipistryByP is not liable for any lost or damaged packages. However, we will assist you in filing a claim with the carrier in the event of such incidents.

7. Address Accuracy:

Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

8. Holiday Shipping:

During peak holiday seasons, shipping times may be longer than usual due to high volumes. We recommend placing your orders early to ensure timely delivery.

9. Order Modifications and Cancellations:

Once an order has been placed, modifications or cancellations may not be possible. Please contact us immediately if you need to make changes to your order.

10. Contact Us:

If you have any questions about our shipping policy or need assistance with your order, please don’t hesitate to contact our customer service team at lipistry.by.p@gmail.com